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Policy Brief on Health Insurance Literacy


Congratulations to Ana Cecilia Quiroga Gutierrez on her Policy Brief, which has been published! Moreover, a workshop involving experts and researchers was conducted to discuss the importance of learning more about Health Insurance Literacy (HIL).


How to improve individual decision-making within the mandatory Swiss health insurance system?

Navigating the Swiss health insurance system is a challenging task that involves selecting and using health insurance appropriately to protect one’s health and finances. Making the right decisions in this context, requires certain skills and knowledge often referred to as Health Insurance Literacy (HIL).

This policy brief, informed by an overview of recent research and enriched by a workshop involving experts and researchers; discusses the importance of learning more about Health Insurance Literacy to help individuals make better choices for themselves. This policy brief makes three recommendations to start addressing this issue:

i) Foster data collection and monitoring to assess the level of Health Insurance Literacy (HIL) among the population and identify vulnerable groups.

ii) Provision of decision support tools and information to help individuals navigate the system.

iii) Lastly, development and strengthening of HIL through education.

It is important to make it easier for people to navigate the health and health insurance system, because this would empower them to take better care of both their health and finances. Ana Cecilia Quiroga Gutierrez, author of the Policy Brief

Author: Ana Cecilia Quiroga Gutierrez

Institution: University of Lucerne, Faculty of Health Sciences and Medicine


Policy Brief (available im English): Download PDF

Key messages (available in English): Download PDF

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