Innovation in Service Delivery

Technological progress in the health sector over the past century has contributed to tremendous improvements in population health. Advances in information technologies and the digitization of medical information will further add to this development. Nonetheless, only little innovation has occurred in the way that health services are delivered.

In the light of the increasing complexity of cases and treatments, new approaches are needed in the provision of health care and in the management of complex patients. Actively involving patients in the decision-making process will not only support the development of integrated care solutions but will also improve health outcomes and quality of services. From a health systems perspective, inter-sectoral collaboration and interprofessionality are essential elements to ensure that people receive the health care they need, when and where they need it. The SLHS fosters research that puts people into the center of service provision, to optimize and scale up community services in Switzerland, and to ensure the delivery of appropriate care, including the implementation of “choosing wisely” strategies.

Involved partner institutions:

Swiss Learning Health System
University of Lucerne
Department of Health Sciences and Medicine
Frohburgstrasse 3
6002 Lucerne
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Copyright Swiss Learning Health System 2018