Innovation in Service Delivery
Technological progress in the health sector over the past century has contributed to tremendous improvements in population health. Advances in information technologies and the digitization of medical information will further add to this development. Nonetheless, only little innovation has occurred in the way that health services are delivered.
In the light of the increasing complexity of cases and treatments, new approaches are needed in the provision of health care and in the management of complex patients. Actively involving patients in the decision-making process will not only support the development of integrated care solutions but will also improve health outcomes and quality of services. From a health systems perspective, inter-sectoral collaboration and interprofessionality are essential elements to ensure that people receive the health care they need, when and where they need it. The SLHS fosters research that puts people into the center of service provision, to optimize and scale up community services in Switzerland, and to ensure the delivery of appropriate care, including the implementation of “choosing wisely” strategies.
Involved partner institutions:
- University of Applied Sciences and Arts of Southern Switzerland, Department of Business Economics, Health and Social Care - Coordinators: Luca Crivelli, Carlo De Pietro
- Zurich University of Applied Sciences, School of Health Professions - Coordinator: Karin Niedermann
- University of Zurich, Institute of Primary Care - Coordinators: Thomas Rosemann, Stefan Neuner-Jehle
- University of Lugano, Department of Economics, Centre for Organisational Research - Coordinator: Stefano Calciolari, Marco Meneguzzo
- University of Lucerne, Department of Health Sciences and Health Policy - Coordinator: Gerold Stucki
- University of Lausanne, Institute of Social and Preventive Medicine (IUMSP) - Coordinator: Isabelle Peytremann-Bridevaux